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90 Day Money Back Brand Promise

EXPERIENCE THE OUTSTANDING PERFORMANCE OF LE CREUSET TOUGHENED NON-STICK, 3-PLY STAINLESS STEEL AND CAST IRON. IF YOU ARE NOT COMPLETELY DELIGHTED, WITHIN 90 DAYS OF PURCHASE, WE WILL REFUND YOUR MONEY*.
THIS IS OUR NO COMPROMISE COMMITMENT TO YOU.
To download the claim form, please click here.:
  • Offer includes qualifying purchases of Le Creuset Cast Iron cookware bought as part of the 90 Day Money Back promotion between 1 July 2019 and 31 December 2019.
  • All claims must be made directly to Le Creuset Australia Pty Ltd or at the participating stockist by 31 March 2020.
  • Only purchases made at participating retailers in the promotion are valid.
  • Claims must be made directly to Le Creuset Australia Pty Ltd or at the participating stockists.
  • The participant must pay the cost of postage and packaging to return the product and claim form. These costs are non-refundable by Le Creuset.
  • Please include your original receipt/proof of purchase and retain a copy for your own records as the original cannot be returned.
  • The amount refunded will be the price paid as shown on the returned receipt/proof of purchase.
  • Refunds will be made via EFT bank transfer. Please allow up to 28 days for transaction to be processed.
  • Proof of posting will not be accepted as proof of delivery.
  • The Money Back promotion will only be paid in accordance with these Terms and Conditions. By completing the Money Back claim form participants confirm their acceptance of these Terms and Conditions.
  • This offer is open to residents of Australia & New Zealand only.
  • This offer is not open to employees of Le Creuset, their agents, wholesalers, resellers, retail staff, participating stockists or anyone connected with the promotion.
  • Le Creuset reserves the right to disqualify incomplete or illegible applications or claims.
  • This promotion does not cover damage from misuse, commercial use, neglect, corrosive or abrasive cleaners or overheating.
  • No responsibility will be accepted for submissions which have been lost, are late, are damaged, mis-directed, delayed in the post or insufficiently stamped.
  • The decision of Le Creuset in respect of any and all aspects of the promotion will be final and binding.
  • Data protection. Details of our privacy policy can be found here.
  • Payment in AUD or NZD only accepted.
  • This promotion is subject to the laws of Australia & New Zealand.
  • This offer does not affect your statutory rights.
  • The promoter of this offer is Le Creuset Australia Pty Ltd, Suite 4, Level 4, 601 Pacific Highway, St Leonards NSW 2065.
To download the claim form, please click here.:
David Jones customers, please click here.:
  • Offer includes qualifying purchases of Le Creuset 3-ply Stainless Steel cookware bought as part of the 90 Day Money Back promotion between 1 February 2019 and 31 May 2019.
  • All claims must be made directly to Le Creuset Australia Pty Ltd or at the participating stockist by 31 August 2019.
  • Only purchases made at participating retailers in the promotion are valid.
  • Claims must be made directly to Le Creuset Australia Pty Ltd or at the participating stockists.
  • The participant must pay the cost of postage and packaging to return the product and claim form. These costs are non-refundable by Le Creuset.
  • Please include your original receipt/proof of purchase and retain a copy for your own records as the original cannot be returned.
  • The amount refunded will be the price paid as shown on the returned receipt/proof of purchase.
  • Refunds will be made via EFT bank transfer. Please allow up to 28 days for transaction to be processed.
  • Proof of posting will not be accepted as proof of delivery.
  • The Money Back promotion will only be paid in accordance with these Terms and Conditions. By completing the Money Back claim form participants confirm their acceptance of these Terms and Conditions.
  • This offer is open to residents of Australia & New Zealand only.
  • This offer is not open to employees of Le Creuset, their agents, wholesalers, resellers, retail staff, participating stockists or anyone connected with the promotion.
  • Le Creuset reserves the right to disqualify incomplete or illegible applications or claims.
  • This promotion does not cover damage from misuse, commercial use, neglect, corrosive or abrasive cleaners or overheating.
  • No responsibility will be accepted for submissions which have been lost, are late, are damaged, mis-directed, delayed in the post or insufficiently stamped.
  • The decision of Le Creuset in respect of any and all aspects of the promotion will be final and binding.
  • Data protection. Details of our privacy policy can be found here.
  • Payment in AUD or NZD only accepted.
  • This promotion is subject to the laws of Australia & New Zealand.
  • This offer does not affect your statutory rights.
  • The promoter of this offer is Le Creuset Australia Pty Ltd, Suite 4, Level 4, 601 Pacific Highway, St Leonards NSW 2065.
*Offer available on qualifying purchases made at MYER between 1 December 2018 and 28 February 2019. Claims must be made by 29 May 2019. Terms and conditions apply (see below).
To download the claim form, please click here.:
  • Offer includes qualifying purchases of Le Creuset Toughened Non-Stick cookware (including glass lids, splatter guards, roasting racks and Sets) bought as part as the 90 Day Money Back promotion between 1 December 2018 and 28 February 2019.
  • All claims must be submitted by 29 May 2019.
  • Only purchases made at MYER Pty Ltd are valid.
  • Claims must be made directly to Le Creuset Australia Pty Ltd, at the address below.
  • The participant must pay the cost of postage and packaging to return the product and claim form. These costs are non-refundable by Le Creuset.
  • Please include your original receipt/proof of purchase and retain a copy for your own records as the original cannot be returned.
  • The amount refunded will be the price paid as shown on the returned receipt/proof of purchase.
  • Refunds will be made via EFT bank transfer. Please allow up to 28 days for transaction to be processed.
  • Proof of posting will not be accepted as proof of delivery.
  • The Money Back promotion will only be paid in accordance with these Terms and Conditions. By completing the Money Back claim form participants confirm their acceptance of these Terms and Conditions.
  • This offer is open to residents of Australia only, aged 18 and over.
  • This offer is not open to employees of Le Creuset, their agents, wholesalers, resellers, retail staff, participating stockists or anyone connected with the promotion.
  • Le Creuset reserves the right to disqualify incomplete or illegible applications or claims.
  • This promotion does not cover damage from misuse, commercial use, neglect, corrosive or abrasive cleaners or overheating.
  • No responsibility will be accepted for submissions which have been lost, are late, are damaged, mis-directed, delayed in the post or insufficiently stamped.
  • The decision of Le Creuset in respect of any and all aspects of the promotion will be final and binding.
  • Data protection. Details of our privacy policy can be found here.
  • Payment in AUD only accepted.
  • This promotion is subject to the laws of Australia.
  • This offer does not affect your statutory rights.
  • The promoter of this offer is Le Creuset Australia Pty Ltd, Suite 4, Level 4, 601 Pacific Highway, St Leonards NSW 2065.
You can also request a copy of the claim forms by contacting customerservices.au@lecreuset.com.